When Vicki Pryor accepted leadership responsibility of this troubled company in 1999, she was told that most employees would need to be terminated. The company had a massive shortage of resources. In fact, most employees did not even have computers. Pryor explained many principles she used in her values-based, servant leadership during the turnaround of SBLI, some of these principles included:
* Recognize that what servant leaders must do today, is set an example
* Embrace that our beliefs are not enough, we must act on them
* Courageously (bring together the team) in a spirit of community to serve each other
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